Sunday, November 3, 2019
Exploring the perceptions and experiences of young people leaving in Essay
Exploring the perceptions and experiences of young people leaving in care in UK - Essay Example The demise of seven year old Maria Colwell in 1973 in 1973 prompted the establishment of the modern care system. In England and Wales, the care system is guided by the Childrenââ¬â¢s Act of 1989 while in Northern Ireland it is based on the Children order of 1995. In Scotland the guiding framework is the Childrenââ¬â¢s Act of 1995. The Children Act of 1989 has witnessed numerous amendments after the death of eight year old child in 2000. The legal framework of the child care system is the Childrenââ¬â¢s Act of 2004 which provides the expected outcomes of the care system like the need to stay safe, enjoy and achieve, stay healthy, positive economic well-being and the need of positive contribution to the society. The agencies which are involved in the care system have the duty and obligation of sharing information and processes to improve the safety and the well-being of the children under the child care system (Ward H, Holmes, and Soper 2008). The composition of the children n eeds and ages indicate the limitations inherent in the current care system. Child development researchers have pointed out that the psychological health of the child is influenced by the important character traits and skills which the children learn at their early age like empathy and self-regulation which the care system should strive to achieve. An efficient care system should provide stable psychological development and placement which results to good parenting and emphasis on the children needs. High ratios of staff turnover are counterproductive since they affect the stability of the relationships in the care system. The ability to stay in the same school without disruptions assists in academic attainments of the children under the care system. Certain emotional behaviors like confusion affect the ability of the children to cope with the challenging environment in the care system in the UK (Stillwell 2009). Literature Review Children in the UK enter the care system for numerous reasons and have different characteristics and needs. Over the last forty years, the number admitted in the care system has fallen significantly which has been attributed to few children joining the care system and the massive drop outs from the care centers (Corsaro 2006). Preliminary studies indicate a lot of disadvantages among the care population. The placement of children in the care system considers the age and the unique needs of the child with majority of the children joining the system being over the age of ten years (Stein 2006). Evidence suggests that many of these children already have physical health complications and high mental problems at the time of their admission to the care system (Corsaro 2006). The purpose of the child care system has attracted a heated debate with some policy makers citing the need to protect the children from undesirable influence while other pointing out the need of the need of the ideal family reunification (Chase, Simon and Jackson 2006). The use of the care system has been centered on the need to support families and allow children to return to their birth parents and also the need to safeguard the children beyond their birth parents (Woodhead and Montgomery 2003). The childrenââ¬â¢s Act 1989 lays down some principles, powers and duties which the agencies involved in child care system must follow like the duty to
Friday, November 1, 2019
Denver Art museum Essay Example | Topics and Well Written Essays - 500 words
Denver Art museum - Essay Example Martin Plaza serves as an interesting hub to the Civic Center Cultural Complex. The four featured staples in this area are ââ¬ËDenver Monolithsââ¬â¢ by Beverly Pepper, ââ¬ËScottish angus Cow and Calfââ¬â¢ by Dan Ostermiller ââ¬ËBig Sweepââ¬â¢ by Coosje Van Bruggen and Claes Oldenburg all ranging between 13-40 feet and inside the Hamilton Building is ââ¬ËENGIââ¬â¢ by Tatsuo Miyajima right by the El Pomar Grand Atrium (Denver Art Museum, pars. 1-4). The most fascinating among these paintings for me is the 35-foot sculpture the ââ¬ËBig Sweepââ¬â¢ created by Coosje Van Bruggen and Claes Oldenburg. The sculpture is a gigantic installation of a broom and dustpan in color. The strands of the broom is actually in a sweeping motion where there are pieces of what appears to be crumpled white paper projected right into the oblique position of the dustpan. This gives the impression of movement and that the pieces of trash are actually being brushed into the receptacle and the final act would entail having to dispose of the same. It is a very colourful and attractive piece of art with the vibrancy of the paint colors used to complete it. The dustpan is large solid blue shaped in a handheld sort complete with a whole on the upper side of the grip where such item is hooked onto the wall for storage. The broom has the feel of flexibility with its threads on relatively different angles in varied colors such as blue, black and red. The band which holds the strand of the broom clenches it to the handle of the broom in solid yellow. The most prominent smaller parts of the sculpture are the two crumpled white pieces that looks like paper. On the flooring are dusts of white which completes the whole idea of a dirty surrounding in need of cleaning. The sculpture, with its bright colors and mundane appeal, can be easily mistaken for somewhat like a comedic piece by any other person. To a small child it is not far fetch to view it as the kind of things one sees in a playground. The fact of its
Wednesday, October 30, 2019
Expert Testimony Reliability Case Study Example | Topics and Well Written Essays - 3500 words
Expert Testimony Reliability - Case Study Example Incompetent experts in criminal cases might be more newsworthy, but surveyors in civil courts face the same pressures. Last year, Geoffrey Wright, of EA Shaw, and I discussed the important role that expert witnesses have to play in dispute resolution (EG 23 July 2005, p90). The General Medical Council had just held that the evidence given by Professor Sir Roy Meadow at the criminal trial of Sally Clarke was "naà ¯ve, grossly misleading, incompetent and careless". He was found guilty of serious professional misconduct and stripped of his licence to practice. On 17 February, Collins J ruled that Professor Meadow had acted "honestly and in good faith": see Meadows v General Medical Council [2006] EWHC 146 (Admin); [2006] 09 EG 182 (CS). The appeal was allowed on the basis that his conduct should not have exposed him to such a sanction. In the same week, Lord Goldsmith, the attorney general, announced new measures designed to ensure that expert witnesses in criminal trials give their ob jective opinion only and do not act as advocates. Expert witnesses will have to reveal all of their evidence, and its source, to investigating police. They will also have to declare anything "that might adversely affect their credibility or competence as an expert witness "and must "not give expert opinion beyond their area of expertise". In contrast to a liberal admissibility view, Paul Milich maintains that "the jury's obvious limitations in evaluating complex scientific disputes cannot be overcome by the mythically powerful tools of cross-examination and closing argument." 2 He suggests that it may be over-hasty to assume that an adversarial proceeding will succeed in enabling a jury to understand scientific testimony satisfactorily. According to Mulch, when jurors are presented with complex scientific issues, they might choose to ignore these issues and make a decision based on other factors, such as an expert's physical appearance and his/her demeanor. Mulch's argument seems pl ausible because jurors might have to resort to this alternative if they really do not understand the proffered testimony. Since judges and juries do not share a common base of experience with an expert witness on the specialized matters being discussed in his/her testimony, they can have a difficult time probing into and evaluating the expert's reasoning and opinions. The accessibility of proffered claims can vary greatly depending on a number of factors, some of which were mentioned previously. The subject matter of some expert testimony can be inherently confusing, if not unintelligible, to laypersons. To return to a point made before, one
Monday, October 28, 2019
John Grisham Essay Example for Free
John Grisham Essay Introduction The Capital Area Food Bank has been serving 633,000 unprivileged residents in Washington D. C Metropolitan Area and 200,000 children whose standards of living are precarious inviting utmost care and concern. There are 200,000 children who are in need of food. [source: U. S Census Bureau,2000] Food Bank distributes over and above 62,000 pounds on daily basis and serves meals accounting to 1. 6 million per month apart from serving 700 non-profit partnership agencies affiliated with Washington D. C. Metropolitan Area. The minimum wage of D. C. is $7. 00. Also the minimum wage is $6. 15 in Maryland and $5. 15 in Virginia. [source:Hunger in America 2006, Mathematica Policy Research] CAFB definition of poverty : The Capital Area Food Bank defines poverty based upon 185% of the poverty guidelines. This means that a household may earn up to 185% of the U. S. governmentââ¬â¢s standard of poverty and still be considered ââ¬Å"in povertyâ⬠. This measure (and other multiples such as 125%, 150% and even 200% of poverty) is utilized determine eligibility for many government programs. 1 Contributing factors to Hunger and Homelessness 1. Unemployment The following States have the problem of unemployment [2005]. Sno State High Low 1 Mississipi ^ 2 Louisiana ^ 3 South Carolina ^ 4 Alaska ^ 5 Michigan ^ 6 Hawaii ÃŽ 7 North Dakota ÃŽ 8 Vermont ÃŽ 9 Virginia ÃŽ 2. National poverty indicators: Sno (In millions} Status For the Year 1 25,350 Individuals 2005 2 5,146 Avg monthly individuals 2005 3 25,682 Avg monthly food stamp: individuals 2005 4 38,196 Food insecurity-household 2004 5 7,591 Unemployed individuals 2005 6 36,997 Individuals in poverty 2004 [source:Hunger in America, Draft Report, February 2006] 2. Food Insecurity [2002-2004] 1 Oklahoma ^ 2 South Carolina ^ 3 Arkansas ^ 4 Delaware ÃŽ. 5 North Dakota ÃŽ 6 New Hampshire ÃŽ 7 Minnesota ^ 8 Hawaii ^ [source:National Statistics on Hunger and Poverty]2 3. States with poverty [2004]3 1 New Hampshire 1 2 Minnesota 2 3 Vermont 3 4 New Jersey 4 5 Hawaii 5 6 Delaware 6 7 Masschusetts 7 8 Alaska 7 9 Virginia 9 10 Nebraska 10 11 North Dakota 11 12 Maryland 12 13 Wyoming 13 14 Idaho 13 15 Utah 13 16 Connecticut 16 17 Colorado 16 18 Iowa 18 19 Oklahoma 19 20 Nevada 20 21 Pennsylvania 21 22 Kansas 22 23 Rhode Island 23 24 Washington 23 25 Florida 25 26 Maine 25 27 Indiana 25 28 Ohio 25 29 Missouri 30 30 Illinois 30 31 Wisconsin 32 32 Georgia 33. 33 California 34 34 Michigan 34 35 South Dakota 36 36 Montana 37 37 West Virginia 38 38 Arizona 39 39 North Carolina 40 40 South Carolina 41 41 New York 42 42 Arkansas 43 43 Tennessee 44 44 New Mexico 45 45 Texas 45 46 Alabama 49 47 Kentucky 50 48 Mississippi 51 57% of hunger is prevalent in urban areas and 43% is prevalent in sub-urban/rural areas of U. S4. 4. Income ââ¬â Household Employment status [2006]5 sno Income ââ¬â (USD) percentage Employment percentage 1 0-999 60. 6 Full-time 14. 6 2 1000-2499 25. 3 Part-time 13. 2 3 2500 and above 2. 9 Unemployed 72. 2 4 Not known 11. 2 North Carolina ââ¬â A study. Statistics of hunger and poverty in North Carolina sno year Household income (Avg) % (+) (-) Increase in numbers From To Increase % 1 2000 ââ¬â2002 (-) $1749 (-) 4. 4 985,000 1. 07 mn 9 According to the survey of Wake Forest University School of Medicine, it was found that the overall percentage of hunger in U. S in 4. 3 and according to Quandt ââ¬Å"food insecurityâ⬠is between 35. 6% to 41. 8% in four surveys conducted. North Carolina with a population of 8 million is having an account of 15. 2 % of individuals and 21. 2% of families with small children facing a risk of hunger. Statistics of Polkton. 1 Total population 18,324 2 Households 7,908 3 Families 5,337 4 Average household size 2. 28 5 Average family size 2. 78 6 Household Median income $36,259 7 Family Median Income $45,096 8 Percapita Income $19,804 9 Male ââ¬â Median income $29,375 10 Female-Median income $23,070 11 Below poverty line-18 under 11. 70% 12 Below poverty line-65 and older 8. 80% 13 Children under 18 23. 50% 14 Married couples 56. 30% 15 Female householders 7. 90% 16 Non-families 32. 50% 17 Individual households 28. 90% 18 65 and older living alone 15% 19 Below poverty line 10. 10% of population 20 Families below poverty line 6. 40%. The break up of people living is: â⬠¢ White : 92. 26% â⬠¢ African American : 5. 89% â⬠¢ Native American : 0. 19 â⬠¢ Asian : 0. 247 Conclusion The result of 25 cities survey of status report on Hunger and Homelessness in U. S concludes that 83 per cent of cities surveyed that there is a dire need of assistance in shelter and food which has risen by 15 per cent, still having 76 per cent of cities reporting to be increasing. There are totally thirteen cities facing the acute and emergency need of home and food. viz. , Burlington, Vermont,Philadelphia,Pennsylvania,Charlotte,North Carolina,Portland,Oregon, San Antonio and Texas. [source:Mayorââ¬â¢s Conference]. North Carolina crisis in budget is expected to exceed $1Billion. Some of the other contributing factors are : increase in accommodation cost, unemployment, and employment problems, poverty, low income or lack of income, increasing utility rates, non-availability of transportation and handicapped and mentally disabled persons. There is an account of 1/5 of homeless persons who are mentally ill in the above cities. According to a survey 60percent of eastern North Carolina have participated in WIC program conducted by U. S Department of Agriculture, as compared to 40 per cent in Forsyth County. 6 Compared to other parts of the world, United States is free from food insecurity and hunger. The nations data accounts that 82. 4 per cent of households were secured with food and 13. 3. Percent of households were food insecure and 4. 3 percent were accounted with hunger. There are several community based organizations and local head departments [CBO, LHD] which are working for North Carolina to assist people in every manner providing comfort for illness and food. There is a severe need for adult care for treating mental illnesses apart from providing all kinds of facilities for children. References [1] Hunger in D C Metro Area, Capital Area Food Bank http://www. capitalareafoodbank. org/hunger/statistics. cfm [2]. A Report on the North Carolina 2003 Public Health Partnership Survey of Local Health Department and community based organization. http://www. schs. state. nc. us/SCHS/pdf/LHDCBOSurveyweb. pdf#search=%22statistics%20of%20hunger%20and%20poverty%20in%20Anson%20county%22 [3] Housing and extreme poverty of extreme poverty http://www. common-sense. org/journal/housing. html.
Saturday, October 26, 2019
Shakespeares Othello - Why did Othello Marry? :: GCSE English Literature Coursework
Why did Othello Marry? Why did Othello marry is a complex question, the obvious answer would be that he loves Desdemona, but why does he love her and why does his love turn to hate so quickly in Act III scene 3 requires much thought and consideration. Othello likes people to be plain and open because that is what he himself is, he has grown to become his image, he is only on the surface, he hides nothing because that is his image, to only have one side, the military side. Thus Desdemona also seems to him very open, he likes her because he thinks she is like him however when he finds that she might be hiding something from him then he stops loving her. At the same time Othello needs a wife to complete his image, she is the proof that he is a successful general and Christian and he can show her off as such. Othello loves or thinks he loves Desdemona for many reasons, not least because he thinks she is like him. He thinks it will be a good relationship because she seems to be in his eyes just like a soldier thus like him so that he attracted her while telling her tales of his battles as seen in Act I scene 3: "She loved me for the dangers I has passed". He talks to her as he talks to a soldier using images of war and might: "May the winds blow till they have wakened death, And let the labouring bark climb hills of seas". Because she comes with him to the wars, she becomes even more in his mind one of his soldiers so that after he comes back to Cyprus he greets her with: "O, my fair warrior". Othello can not cope with anybody who is different from him, who he cannot understand so that because he sees so much of himself in Desdemona he loves her. She is his "hard bright surface" because she reflects his image when he looks at her. She is commanding, smart and self-confident which he sees as his own best qualities. She shows how commanding and smart she is when she first answers her father in Act I scene 3: To you I am bound for life and education; My life and education both do learn me How to respect you.
Thursday, October 24, 2019
Cain and Abel Analysis
Cain and Abel The Graves/Jung model is an interpretative method that attempts to explain a variety of things on a variety of levels. It explains how individuals progress, how societies progress, how theories progress, how we view others, and how others view us; just to name a few. I will be applying the theory to analyze the story of Cain and Abel found in the fourth chapter of Genesis, in the Bible. I will be interpreting the three main characters to assess what level of the model they are functioning in. We meet the main characters of the story in the first two verses.Cain is Abelââ¬â¢s older brother and we learn of their occupations, ââ¬Å"Abel was a keeper of sheep, and Cain a worker of the ground. Their nature of their occupations could already be setting up the idea that Abel is physically small and Cain is physically larger. In the Hebrew world, shepherds are historically the youngest children and often girls. Later in the Bible, there is a mirror of this in 1st Samuel. it is King David (portrayed as the smallest amongst his brothers) who is also a shepherd. Typically anyone who ââ¬Å"works the landâ⬠is going to have to be physically fit, which leads to more capabilities of physical violence.The author may have put these important details in to start to paint the picture of ââ¬Å"helpless innocent Abelâ⬠and ââ¬Å"big bully Cainâ⬠. This is just the beginning of why this is a Level 3 story of competitive, survival-of-the-fittest type interactions. Even though the characters might be functioning at the level 3, I think the society they are living in is at least level four. We see this in verses three and five when the third main character is introduced, ââ¬Å"the Lordâ⬠. The fact that Cain and Abelââ¬â¢s god needs a offering implies that at some point someone said or wrote that he needed one.They wouldnââ¬â¢t just do that if it were not made clear by society that offerings were expected. This is all fitting with Level fou r. This also implies that the god is at least a level four god. In verses six and seven the Lord states, The LORD said to Cain, ââ¬Å"Why are you angry, and why has your face fallen? If you do well, will you not be accepted? And if you do not do well, sin is crouching at the door. Its desire is for you, but you must rule over it. â⬠This shows that the god of this story can function on level six.He is empathizing with Cain and even offering advice, or at least his challenge to Cain without explicitly telling him to not go through with his anger. However, to get to a level six, one must come out of a level five which came out of a level four. The level four god comes out in his punishment of Cain, ââ¬Å"And the LORD said, ââ¬Å"What have you done? The voice of your brother's blood is crying to me from the ground. And now you are cursed from the ground, which has opened its mouth to receive your brother's blood from your hand. When you work the ground, it shall no longer yield to you its strength.You shall be a fugitive and a wanderer on the earth. â⬠He is saying by this punishment that there are rules and you broke them, a very level four statement. The god in the story of Cain and Abel when the context is not extended to the whole Bible is a level four god. Cain is a textbook level three character he gets ââ¬Å"angryâ⬠and jealous that someone else did better and he decided to go through with level three actions in verse 8. ââ¬Å"Cain spoke to Abel his brother. And when they were in the field, Cain rose up against his brother Abel and killed him. Cain essentially decided that he was bigger and stronger so he could deal with things accordingly. The problem with that is that he is on a level four society with a level four god. Level four was created to stop individuals functioning at level three and this story follows suit with the Lordââ¬â¢s punishment of Cain and the society carrying it out. This is seen in verse 15, Then the LORD said to him, ââ¬Å"Not so! If anyone kills Cain, vengeance shall be taken on him sevenfold. â⬠And the LORD put a mark on Cain, lest any who found him should attack him. Now we also see a little bit of level two come out in Cainââ¬â¢s words.When the lord asks him where his brother is, Cain responds with, ââ¬Å"I do not know; am I my brother's keeper? â⬠This is a very mischievous thing to say because Cain knows exactly where Cain is. It is very similar to a child being asked by his parents ââ¬Å"Where did all those cookies for the shower go? â⬠and the child who, while knowing it was wrong, ate them responds with ââ¬Å"well I donââ¬â¢t see them anywhere. â⬠Cain is mirroring this. I find it interesting that when it comes to a conflict both the Lord and Cain begin to function in lower levels than their original state.Lastly there is Abel, since the author doesnââ¬â¢t give us and lines of dialogue to reference, we will use the context of the story to evalua te what level character he is. I would say because he abides by the level four standards set by society and the level four god then he is at least functioning at the level. We see this in the fact that not only was he attempting to do the societal norm in making an offering that potentially allowed him to have ââ¬Å"regardâ⬠with the Lord but also he succeeded in that. This shows he possibly could be a higher level than four but it is hard to say since we do not know exactly how he responded to Cainââ¬â¢s attack.
Wednesday, October 23, 2019
Business Communication Essay
?Introduction In this assignment I am required to explain the different types of business information used by the business organisation that I have chosen for example; verbal, written, non-verbal, non-written, multimedia etc. I will also be writing their sources and purposes and analysing the different types of information. I will then evaluate the appropriateness of business information used to make strategic decisions. The business that I have chosen is Sainsburyââ¬â¢s. Sainsburyââ¬â¢s is a public limited company (PLC). It is the second largest chains of supermarkets in the United Kingdom in the retailing business. Sainsburyââ¬â¢s was first established with a shop in Drury Lane, and then became the largest grocery retailer in 1922. Sainsburyââ¬â¢s provides food and drink, home and garden, technology, toys, entertainment, clothing and much more for their customers. This comes under the tertiary sector business that provides a valuable service that customers and other businesses are prepared to pay for. From where they had first started throughout the years they have expanded it by selling different varieties of products to satisfy their customers as well as giving them new products to purchase. Types of Information Source Purpose Analysis Verbal- Face to face communication about sales reports between staff and sales manager (meetings). Internal Source- Marketing Department. This is because this department deals with sales as they can give information about the results of research undertaken by Sainsburyââ¬â¢s. Face to face discussions could be used by the marketing department to explain/update by communicating sales promotions. Using this opportunity through the meeting the sales manager will also have an overview of how well the employees are doing their job. It is important for Sainsburyââ¬â¢s to have face to face meetings about sales reports often, so that the company itself knows what needs to be improved and how they are progressing currently. Marketing department helpsà this type of verbal communication by updating the company using promotions and sales so they can achieve more profit for themselves and shareholders. Verbal-A telephone conversation about a customer enquiring about a product (staff helping a customer through telephone line checking if the product that customer wants is in stock). External Source- Customer Services Department. This is because customer services deals with customerââ¬â¢s issues or any enquiries they might have to do with the products or the store they can speak to a Sainsburyââ¬â¢s representative. A telephone conversation could be used by the customerââ¬â¢s services department to inform future developments on customerââ¬â¢s response to existing products and services. However Sainsburyââ¬â¢s doesnââ¬â¢t just deal with products, they deal with different types on insurances, mobiles, recruitment and so on. It is important for Sainsburyââ¬â¢s to have telephone conversations with customers because this way they are able to know customerââ¬â¢s opinions about certain topics and anything they would like to enquire about it e.g. products, services Sainsburyââ¬â¢s provide. The customer services department helps this type of communication by informing staff and managers about future developments. Verbal-Speeches about expanding on areas that need s improvement (increasing an amount of tills to avoid customers waiting for a long period of time in the queue). Internal Source- Production Department. This is in this specific department because with production they are able to know what areas need improving and so along with past and future levels of production, this department knows how to deal with it in detail. They are able to know what kind of costs Sainsburyââ¬â¢s will be dealing with in order to expand tills which will then move on to the marketing department. Speeches about expanding on areas that need improvement could be used by inviting support for activities so that Sainsburyââ¬â¢s can avoid bad service coming from their employees. This means an explanation needs to be given to employees and others as it is important for them to know why this new improvement in the business is happening. It is important for Sainsburyââ¬â¢s to have speeches on areas that need improvement because in order for the company to expand and improve, improvement onà amount of tills to avoid customers not only helps improve the company but attra cts more new and existing customers too. Also the production department can help as they can specify what areas need to be developed and write in detail about the costs and spacing will be needed to create the new tills for the store. Written-Web-based information about employment and recruitment (information of the companyââ¬â¢s website about vacancies available). Internal Source- Human Resources. This is based in this department because human resources can provide information about the staffing and training within Sainsburyââ¬â¢s. Web-based information displays many benefits of multimedia technology. Web-based information about recruitment can be used by human resources to update knowledge and offer employment through multimedia technology. Sainsburyââ¬â¢s website gives different varieties of choices of job roles. They also provide specific searches to allow the people look for a specific store to work in and the kind of the job role they want. It is important for Sainsburyââ¬â¢s to have web based information about employment and recruitment because this helps the company employ people to work for them. It gives a chance for people to use the website find out what kind of vacancies the company has going on and what sort of rules too. It is important that the human resources department deals with this type of communication as they are aware of what kind of resources is needed to create/improve the website. Written-On screen information about sales, advertising, products and promotions on certain products (e.g. food, homecare, TU clothing etc). Internal Source- Marketing Department. This is sectioned in this department because marketing campaigns, promotions and information about the market, Sainsburyââ¬â¢s can take care of this department well. On screen information about sales and promotions could be used by inviting support for activities for a primary purpose of making a profit. By inviting support for activities they can increase more sales on other products to make more profit. It is important for Sainsburyââ¬â¢s to have on screen information about sales, advertising and promotions on products because with promotions on products the company not only will be able to expand by attracting more customers, b ut they will also be gaining more profit which means more shareholders too. It is important that the marketing department deals with advertising, sales and promotions, because they can give information about the results of research theyà undertake, which means they can see what their competitors are doing and how their own company can make improvements. Written-Emails for queries regarding certain topics customerââ¬â¢s would like to discuss (Sainsburyââ¬â¢s bank, recruitment and website technical queries etc). External Source- Customer services department. This is based in the customer services department because consumers are able to discuss what kind of issues they want to with the company. Emails for queries regarding certain topics customers would like to discuss, could be used by informing future developments. This is because a business cannot develop and grow more than how much Sainsburyââ¬â¢s is wanting and aiming for if they do not hear what their customers have to say and so emails is one of the communication techniques so that Sainsburyââ¬â¢s can know their views on certain things. It is important that the company lets customers have access to emailing Sainsburyââ¬â¢s for any kind of queries customers would like to discuss. This is because their opinions and allowing them to express their views will help Sai nsburyââ¬â¢s improve/expand. If Sainsburyââ¬â¢s do this customers will feel satisfied that their opinions are being heard and action is being taken. Also it is important that the customer services department deal with this type of communication because Sainsburyââ¬â¢s can give consumers the information they are wanting to know about existing products or even providing a service. Non-Verbal-Deaf person wanting to know which isle in the store is a product in (asking a staff member). External Source-Human Resources. This is located in this department because employees within the stores can help customers who are deaf and wanting a product within the store hence asking help from a staff member. A deaf person wanting to know where a product is in the store could be used by inviting support for activities as information is very important and needs to be required through communications in order to support the business and keeping it running and successful. However for deaf people Sainsburyââ¬â¢s can hire employees that can communicate with deaf people using sign language. It is important in Sainsburyââ¬â¢s that a deaf person wanting to know where certain things are the employees of this company can help them. By doing this Sainsburyââ¬â¢s are able to show that they provide a service that many other stores might not offer. It is important that it is located in the human resources department because employees who can do sign language can help give information towards the customers who are deaf. Some of theseà employees might need training for this and human resources department are able to sort that out for them. Multi-Media- PowerPoint presentation showing sales figures (how much profit they have made within 2 months). Internal Source- Finance Department. This is in this department because they will have information relating to Sainsburyââ¬â¢s performance including profit and loss figures, balance sheet and the costs of running Sainsburyââ¬â¢s. PowerPoint presentation showing sales figures could be used by updating knowledge for seeing how much profit they have made during a period of time. This is because so they can know what needs to be done IF they are making less profit. It also updates knowledge to see how well they are doing within sales figures. This is important in Sainsburyââ¬â¢s because PowerPoint presentations that show sales figures allows the company to know how much profit they have made and how well they are doing currently. It is important that the finance department deals with this because they will have an amount of information that includes costs, sales and how much profit the company is making.
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